Versand

Shipping Policy

At Luno™, we are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping & Delivery

• We offer FREE worldwide shipping on all orders.
• Estimated delivery time is 5–10 business days, depending on your location.
• Delivery times are estimates and may be affected by customs clearance, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We cannot guarantee changes once an order has been processed.

Delays

While we strive to meet all estimated delivery times, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.

Need Help?

If you have any questions about your order or shipping, please contact our support team at:

supportlunohaus@gmail.com

We aim to respond to all inquiries within 24 hours on business days.